Terms & Conditions

Everhart Oxford – Terms & Conditions

Welcome to Everhart Oxford! By accessing our website or placing an order, you agree to the following Terms & Conditions. Please review them carefully before making a purchase.

1. Definitions

  • Cooling-off Period: 14 days to cancel your order without giving a reason.

  • Consumer: A natural person buying for personal, non-commercial use.

  • Distance Contract: A transaction completed online or via remote communication.

  • Durable Medium: A medium (e.g., email) used to store information unchanged.

  • Right of Withdrawal: The right to cancel within 14 days after receiving your delivery.

2. Applicability
These Terms apply to all orders placed on the Everhart Oxford website. By purchasing, you accept these Terms. In case of conflicting terms, the version most favorable to the consumer will prevail.

3. Company Information
Business Name: Everhart Oxford
Registered Address: [ADDRESS]
Registration Number: [COMPANYNUMBER]

4. Our Offer
We promise:

  • Clear and accurate product descriptions and images.

  • Transparent pricing, including any taxes and shipping fees.

  • Offers are subject to availability and may change without notice.

5. Order Process

  • A contract is formed once your payment is successfully processed.

  • You’ll receive an email confirmation.

  • Payments are securely handled via our trusted payment providers.

  • We reserve the right to cancel orders due to stock errors, suspected fraud, or pricing inaccuracies.

6. Right of Withdrawal
Contact us via email and return items unused and in original packaging.
Refunds are processed within 14 days of receiving the return.

7. Returns & Refunds

  • Return shipping is your responsibility unless the item is faulty.

  • Items must be unused, unworn, and in original condition.

  • Refunds are issued to the original payment method.

8. Pricing

  • All prices are in [STORECURRENCY].

  • We may correct pricing or listing errors without prior notice.

  • International buyers are responsible for any applicable local taxes or customs duties.

9. Product Quality & Warranty

  • Our products are crafted to match the description and inspected for quality.

  • Warranty applies to manufacturing defects only (not misuse, wear, or improper care).

  • Issues must be reported within 14 days of delivery.

10. Shipping & Delivery

  • Orders are shipped to the address provided at checkout.

  • We aim to deliver within 30 days unless otherwise specified.

  • In case of delays, we’ll notify you. If delivery exceeds 30 days, you may cancel for a full refund.

  • A similar alternative may be offered if an item is unavailable.

11. Payments

  • Full payment is required at the time of purchase.

  • We accept major credit/debit cards, PayPal, and secure payment gateways.

  • Report any payment discrepancies promptly.

12. Complaints & Support

  • Contact us within 7 days of any issue.

  • We’ll respond within 14 days.

  • Valid complaints may be resolved through refund, repair, or replacement.

13. Dispute Resolution
We strive to resolve all matters fairly. If needed, disputes may be escalated to an independent mediator or consumer authority.

14. Force Majeure
Everhart Oxford is not liable for delays caused by events outside our control (e.g., natural disasters, strikes, service interruptions).

15. Governing Law
These Terms are governed by U.S. law unless local consumer laws provide more favorable protection.

16. Changes to Terms
We may revise these Terms occasionally. The most recent version will always be available on our website. Please review them before placing new orders.